Parent Questions
Registration
All registrations must be completed through our online registration platform at playgroundpros.ca. Click here to go directly to our registration page.
All payments can be made online through the registration platform with a valid credit card (Visa, MasterCard, AMEX). Payments must be made in full at time of registration.
Each camp week at Playground Pros is $295.00 plus applicable taxes.
If you change your mind about camp, or something comes up, that’s okay! We do not issue full refunds, but we will issue refunds minus a small processing fee up until a certain date. Details below:
Camp Week 1 (Start Date of July 8th, 2019)
- On or before May 26th, 2019: refund less $50.00
- On or past May 27th, 2019: no refund
Camp Week 2 (Start Date of July 15th, 2019)
- On/before June 2nd, 2019: refund less $50.00
- On/Past June 3rd, 2019: no refund
Camp Week 3 (Start Date of July 22nd, 2019)
- On/before June 9th, 2019: refund less $50.00
- On/Past June 10th, 2019: no refund
Camp Week 4 (Start Date of July 29th, 2019)
- On/before Jun 16th, 2019: refund less $50.00
- On/Past June 17th, 2019: no refund
*We do not issue refunds or partial refunds due to sickness or unforseen absences. Please contact info@playgroundpros.ca if you have any questions or concerns.
Our camp is a first come first served sign up process. Camp will be available until all spots are filled. If camp is unavailable it will be indicated online, and there will be an opportunity to sign your child up on our camp waitlist.
A waitlist has started for each camp that is currently sold out. You can sign up for our camp waitlist through our registration platform.
Camp Day
A full listing of what your camper can bring (and not bring) to camp is available in our Campers section. Click here to review these items.
No, each child is required to bring their own lunch and snacks to camp. Every Playground Pros site follows the HCDSB guidelines regarding avoidance strategies for allergens. To learn more, click here. We ask that you please review these strategies before attending camp.
Every athlete will be provided with a Playground Pros t-shirt that can be worn on one or all days of camp. Campers must wear socks and non-marking running shoes. We recommend shorts; however, track pants or leggings are also permitted.
Playground Pros is not responsible for any items lost during the week of camp. A lost and found will be onsite for any items that are recovered during the week. Please ask your camp director while onsite for assistance.
Our camp hours run from 9:00am to 3:15pm, Monday-Friday. Doors will open for check in as early as 8:15am. Campers must be picked up by 4:00pm.
We ask that all participants be escorted to and from the facility by an adult. Each day drop off and check in will take place at the school gym. All campers must be checked in by an adult on the first day of camp. Children can be checked in as early as 8:45am. Participants will not be allowed to leave the gym without an adult.
If you would prefer to allow your child to leave without an escort, please request this at registration check-in on the first day of camp. You will be asked to sign a release form to this effect.
If your child is marked absent at check in, a Playground Pros staff member will contact you to confirm the absence. If you are aware of an upcoming absence, please notify your Camp Director on the first day of camp.
On the first day of camp you can submit a list of approved chaperones that your child can leave camp with. This list MUST be completed at check in on the first day of camp.
Check out our What You Do section of our website to learn more.
No, players will not be in attendance at our camps, but your child will receive exclusive items from our teams in their camper package.
Safety
During the registration process, you’ll be able to provide any medical conditions or allergies that your child may have when prompted. Prior to camp, a Playground Pros staff member will be in touch to confirm all medical information is up to date and to discuss details regarding your camper. From there, our coaches will accommodate accordingly at camp to ensure the best possible care for your child. Please check out the Medical Information section on our Campers page to learn more. If you have any further questions, please contact us at .
Yes, it is important to eliminate potential risks for children with nut allergies, therefore all Playground Pros camps are nut-free.
Please call 647-328-PROS (7767)
Every Playground Pros camp has experienced OCT certified teachers onsite to manage the majority of minor injuries. Should an injury require additional medical attention, the Camp Director will activate our emergency action plan as outlined. The Camp Director will also call the Emergency Contact Person immediately, as listed on the registration form.
Additional Information
No, your child can sign up for any one of our Playground Pros camp locations no matter what school they attend during the year.
At Playground Pros, campers are separated by age group to ensure the best, age appropriate programming is provided to them.
Yes, you can follow us on the social media platforms listed below:
- Twitter: @PlaygroundPros
- Facebook: Playground Pros
- Instagram: playgroundproscamps
Yes. You are able to sign up for any or all of our Playground Pros camp weeks. However, the full cost of each session is required.
Have a question that’s not answered above? Contact us here.
